Privacy Policy

This Privacy Policy describes how AG Software Services Inc. (“AG Software Services”, “we”, “us”, or “our”) handles information in connection with this website, agsoftware.ca (the “Site”). It applies to the Site only. Products and services we operate are governed by their own privacy policies, which are made available where those products and services are offered.

Information we collect

You can browse the Site without creating an account or submitting any personal information. The Site does not contain forms, analytics tags, or advertising trackers.

Like most websites, the infrastructure that hosts the Site may automatically record standard technical information when you visit, such as your IP address, browser type, device type, referring page, the pages you request, and the date and time of your visit. This information is used to deliver the Site, keep it secure, and diagnose problems.

If you contact us by email, we receive your email address, your name if you include it, and the contents of your message. We use this information only to respond to you and to keep a record of our correspondence.

Cookies

The Site does not use cookies or similar technologies for tracking, analytics, or advertising.

How we use information

• To operate, secure, and maintain the Site.
• To respond to your enquiries and correspondence.
• To comply with legal obligations and to protect our rights and the rights of others.

How we share information

We do not sell personal information. We share information only with service providers that help us host and operate the Site, who are permitted to use it solely for that purpose, and when we are required to do so by law or to protect our legal rights.

Data retention

Technical logs are retained by our hosting provider for a limited period in the ordinary course of operating the Site. Email correspondence is kept for as long as needed to address your enquiry and as required by applicable law.

Security

We take reasonable administrative and technical measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us using the details below.

Children

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Site after a change means you accept the updated policy.

Contact us

Questions about this policy or about how we handle information can be sent to info@agsoftware.ca.

AG Software Services Inc.
Canada